Holiday Support Hours:
We will be closed for the holiday, July 3rd and 4th
Please note that any warranty support emails sent during the holiday closures will result in a delayed response. Our Call Center Support hold times and email response times are longer than usual after holiday closures, please be patient with us during these times.
Popular FAQs Questions les plus populaires
Get instant answers to common questions. Obtenez des réponses instantanées aux questions courantes.
- Which smartphones does the Weiser App work with?
- Can I set auto-lock to trigger at a specific time?
- Can I set the auto-lock to different time intervals?
- What is auto-lock?
- The keypad on my Halo Touchscreen doesn’t light up/wake up when I push a button.
- Why isn’t my Halo locking using the Weiser App or 1-Touch Locking button?
- When I try to lock the Halo deadbolt, it makes noises but doesn’t lock.
- What happens if I forget my access code?
- What kind of batteries does Halo use?
- The keypad on my Halo Keypad doesn’t light up/wake up when I push a button.
- What do the different colored lights on the status LED mean?
- Can I turn off the beeping sounds?